Frequently Asked Questions

General Questions

We digitize a wide range of materials, including standard documents (e.g., invoices, contracts), large formats (e.g., blueprints, maps), books, microfiche, microfilm, photographs, and even X-rays or specialized media

We offer several output formats, including PDF, searchable PDF, TIFF, JPEG, PNG, and CAD files for large formats. For books, we can provide ePub or text-searchable PDFs

Our facilities are secure and adhere to strict compliance protocols such as HIPAA and GDPR. Access to your data is restricted to authorized personnel, and we use secure cloud storage solutions for delivery

Yes, OCR is included in most digitization projects to make text searchable. This feature is especially beneficial for contracts, legal documents, and historical archives.

Yes, our SpectraX platform allows you to track the entire process in real time, from document pickup to final delivery

Standard-Size Documents

Turnaround times depend on the volume, but we offer expedited services for urgent needs. A typical project takes 1–2 weeks for standard volumes.

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Yes, fragile documents are handled with care using flatbed or overhead scanners to ensure preservation.

Large Formats

Yes, our scanners can handle rolled-up or flat large formats without damaging the originals.

Absolutely. We use advanced scanning technology to preserve the original color and details of your large-format documents.

Books

We offer both non-destructive and destructive scanning options. Non-destructive scanning preserves the original binding, ideal for rare or valuable books

Yes, OCR can be applied to books to create searchable digital versions.

Microfiche and Microfilm

We typically scan microfilm and microfiche at 200–600 DPI, depending on the detail required.

Yes, OCR can be applied to microfilm scans to produce text-searchable PDFs.

Photographic Media

Yes, we offer basic restoration services, including color correction and scratch removal, during the scanning process.

Yes, we digitize negatives, slides, and other film formats with high-resolution output.

Specialized Media

Yes, we have specialized equipment to handle X-rays and sensitive medical documents while ensuring compliance with HIPAA regulations.

Yes, we have the expertise and equipment to digitize rare or delicate materials with utmost care.

Pricing and Packages

Pricing varies based on the type of media, volume, and additional services like OCR or metadata extraction. Contact us for a customized quote.

Yes, we offer volume discounts for large-scale digitization projects

Support and Troubleshooting

We can store your files securely for a defined period. Please contact us if you need to recover them.

You can reach our support team via email, phone, or live chat. Our team is available 24x7
Still Have Questions?

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Support Team

itsupport@spectraxcorp.com